As a second-generation company, we are committed to continuing the tradition of providing our community with top quality, affordability and dependable services that we’ve always been known for, which Barry Horton worked so hard to establish since opening the doors in 1988. Heather and Aaron are committed to continuing that tradition.
More About Us
N.A.T.E. Certified Technicians
North American Technician Excellence, Inc.
N.A.T.E. certification assures our clients that a knowledgeable, well-trained, and highly experienced technician will service their home’s heating or cooling system. N.A.T.E. certifications are the highest certification that any technician can earn, and are awarded to professionals with superior professionalism and knowledge.
2016 American Standard Customer Care Dealer Since 2004 in both NC and SC with a 99% Satisfaction Rate.
American Standard rates companies that install and sell their products to ensure a minimum level of quality. They randomly call our customers and assess their satisfaction with the job we’ve done. We have received this coveted award for achieving a 99% Customer Care Rating and a 100% referral rating every year since 2004.
We’re the North Carolina Leader of Geothermal and High-Efficiency Equipment Installations for American Standard
At the American Standard dealer conference in Myrtle Beach, SC, we won the Heisman Award for North and South Carolina for high-efficiency equipment sales and service for 2014 and 2015. B & T has also been recognized as the North and South Carolina Geothermal Dealer of the Year. The team was awarded the Pinnacle Award for North Carolina for 2013, 2014, and 2015. For more information on our award-winning service, give us a call at our Apex or Chapel Hill locations.
Call today to schedule an appointment!